FAQ

Find answers to your questions about shipping, delivery times, and return policies. 

We help you resolve common questions so you can shop with confidence at NEXORA.

How long does shipping take? Orders are delivered within 7 to 15 business days. Processing takes 1 to 3 business days.

Do you ship across the entire United States? Yes! We ship to all 50 U.S. states, including Alaska and Hawaii.

How can I track my order? Once shipped, you'll receive a confirmation email with your tracking number.

What is your return policy? We accept returns within 30 days of delivery. Items must be unused and in original packaging.

Do your products come with a warranty? Yes, all products include a 30-day satisfaction guarantee.

How can I contact you? Reach us through our Contact page. We respond within 24 to 48 business hours.

Is it safe to shop on your store? Absolutely! We use SSL encryption and accept Visa, Mastercard, Amex, and PayPal.